Get in Touch
Have a question, partnership proposal, or need technical support? We're here to help. Choose the right channel below.
General Inquiries
Questions about SonicLab, feature requests, or feedback on existing tools. We read every message.
hello@soniclab.ioBusiness & Partnerships
API licensing, white-label solutions, integrations, sponsorships, or media inquiries.
business@soniclab.ioTechnical Support
Experiencing issues with a tool? Audio not processing correctly? Include your browser name and version for faster resolution.
support@soniclab.ioResponse Time
We aim to respond to all inquiries within 24 hours during business days. Urgent technical issues are prioritized.
Mon — Fri, 9:00 AM — 6:00 PM (UTC+5)Before Reaching Out
Files aren't uploading
SonicLab processes audio client-side. If a file won't load, check that it's a supported format (MP3, WAV, FLAC, OGG, AAC) and under 500MB. Try a different browser if the issue persists.
Audio sounds distorted after processing
If using Bass Booster or Volume Booster, enable the built-in Limiter to prevent clipping. Reducing gain slightly often resolves distortion.
Can I use SonicLab for commercial projects?
Yes. SonicLab processes your audio locally — we have no access to your files and impose no licensing restrictions on the output. The processed audio is yours.